Departing Toowoomba Procedure
Your service should arrive during the 20-minute window outlined on your confirmation. You must be ready and waiting for the entirety of your pick up window.
• If you miss your allocated service please make contact with Con-x-ion directly on (Australian) or (international) ASAP. Ask your hotel/concierge if you require assistance.
• Please ensure your mobile is switched on in case we need to contact you.
• Unfound passengers may not be eligible for refund or reimbursement.
• Please do not depart in a taxi without making contact with Con-x-ion first.
Arrival information for Brisbane (BNE) International
All arriving passengers into Brisbane Airport are to proceed to the information counter where check in will occur with the Con-X-ion attendant. Passengers will then be directed to their departing shuttle.
If you are unable to locate the information counter please ask one of the airport ambassadors for assistance, otherwise please phone. Please endeavour to check in 5 minutes prior to your scheduled departure to ensure the service can leave on time.
Passengers arriving from delayed flights, who missed the last service of the day, are required to make alternative travel arrangements at their own expense. Passengers booked on/who missed the last service our will be eligible for a refund for the unused service. If your flight has been delayed please contact Con-X-ion immediately on.
*Please note: Our services are unable to wait for delayed flights or late passengers. Con-X-ion is not responsible for delayed flights.
Please click here to see our Terms and Conditions of travel.